1
Products

Get exactly the support you need
Looking for specific solutions for your product?

Why can I not see my PC folder hierarchy on my Philips TV?

This is normal, because the TV does not recognize all media formats. You will usually see all your folders, but once you open these folders the content may be different than the content on your PC due to the previously-mentioned restrictions on the supported media formats. (Some examples of supported media formats are .jpg, .mp3, etc. For a full overview, refer to the user manual.)

Depending on the storage device you use on the PC, you can find your folder hierarchy in the Folders or Albums category in the TV PC network browser.

Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.