Philips Support

What issues are solved by a software upgrade in Philips TV?

Published on 2016-12-29

Software history

Main modifications

Each release contains:

  • All solutions identified in earlier versions
  • Due to our global IT structure, there might be a delay in the uploading/synchronizing of new SW releases (and their release notes)
  • This content will also become available in your own language
  • Besides general improvements to functionality and performance, the latest software resolves the issues below:

! Note: Once the software upgrade is complete, you need to disconnect the power cable from the power outlet. Wait one minute then reconnect it. After that you can start your TV in the usual way.

  • Solution for half of the HD subtitles not being displayed
  • Unicable implementation will support a user-selected LO frequency
  • Introduction of DVB-T profile full for Bulgaria
  • Introduction of Chinese language in Fusion and also (again) on Android
  • Solution for Telenet, during the wintertime the clock is still set according to summertime (+ 1 hour)
  • Solution for “You have connected a CAM” OSD appearing while navigating through TV Guide
  • Improvement with Ambilight Hue setup configured
  • Solution to avoid failures during installation when selecting “Other” as Operator in Romania
  • Solution to ensure that Sky Bundesliga SD and Sky Select SD services are always installed
  • Solution for Wifi Smart Screen when there are 3 or more TVs in the network using IOS7
  • Solution for 3D not available on YouTube
  • Solution for Skype - Handling of Microsoft ID
  • Solution for Ambilight flickering
  • Enable Ambilight + Hue experience for the UHD on the 2k13 xxPFL9708S/12 sets
  • Improvements in quick startup implementation
  • Solution for resetting screen edges
  • Solution to use Netflix
  • Solution regarding installation issue in Switzerland
  • Solution regarding MHP application
  • Enabling DTS for 7000/8000/9000
  • Wifi smart screen for Android devices (requires Philips MyRemote app)
  • New application Multi Room TV watching
  • New version of YouTubeLeanBack.
  • Improvement of the MyRemote App at the level of the TV guide and control on smartphones
  • Improvement of installation Czech UPC cable
  • Improvement for BBC iPlayer movies not working
  • Improvement regarding having the favorite channels at the top via IP-PEG
  • Improvement for the Social TV app
  • Improvement for the crackling/loud plopping noise when switching on HDMI equipment
  • Improvement for the remote control pairing in virgin mode
  • Improvement for avoiding having only vertical lines and having picture at startup
  • Improvement for avoiding reboots when playing 3D via Blu-ray or Astra 3D
  • Improvement for getting positive DVB-S Unicable installation with Technisat equipment
  • Solution for consistent behavior of the EXIT key
  • Homescreen adaptation for Germany (Kabel/Antennen Fernsehen)
  • Hebrew text disabled in Now and Next + 8 days EPG (Mainly resolved for Israel market)
  • Improvement of stability behavior when starting up from HDMI source
  • Live TXT subtitles from broadcast no longer shown during playback of a recording without subtitles
  • BBC iPlayer, video and radio program are functioning again
  • Solution for occasional occurrence of no connection to Philips Smart TV portal during virgin installation
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