Philips Support

When should I not use Philips InfraCare?

Published on 2017-12-22

Philips InfraCare are not suitable for everyone. Find out more about the contraindications.

When not to use

Never use Philips InfraCare:

  • without consulting your doctor first if you suffer from severe diseases such as heart disease, acute inflammatory diseases, thrombosis, blood coagulation disorders, adrenal suppression, systemic lupus erythematous or malignant diseases;
  • if you are oversensitive to infrared light or - if you have oedema;
  • if you are insensitive to infrared radiation and heat due to a disease (e.g. advanced diabetes) or the use of painkillers;
  • if you suffer from conditions associated with nerve demyelinisation such as carpal tunnel syndrome, multiple sclerosis and ulnar neuropathy;
  • if you have an implanted device, particularly not if it is located in the vicinity of the treatment area;
  • if you are pregnant, do not use the device to treat areas close to your abdomen, to avoid overheating of this area;
  • if you have a swelling or an inflammation, as heat could aggravate the complaints;
    on damaged or irritated skin or on wounds;
    to treat areas on which you have recently applied topical counterirritants (creams or ointments containing e.g. menthol), as this can cause a mild inflammatory reaction;
  • if you suffer from poor thermal regulation or impaired circulation

Please note:

The list of contraindications is not exhaustive. In case of doubt, always consult your doctor.

The information on this page applies to the following models: PR3110/00 .

Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.