Consumer
Products

GoGEAR MP3 player

Mix, 8GB* SA1MXX08K/97

Troubleshooting

How to minimize issues with my Philips player?

A very common cause of device problem is interruption when the device is switched on and off. To avoid this:

  • When the device is being switched on, do not connect or disconnect the USB connection. Wait until the GoGear logo appears and disappears from the screen.
  • When the device is being switched off, do not connect or disconnect the USB connection. Wait until the “Bye!” message appears and disappears from the screen.
  • If the device is connected to the PC, do not disconnect immediately after switching on the device. Wait for a while (about 5 minutes).

Important: Failure to adhere to the above recommendation might result in permanent damage on the device.

The information on this page applies to the following models: SA1MXX08K/97 , SA1MXX04P/97 , SA1VBE04P/97 , SA1MXX02W/97 , SA1MXX04K/97 , SA1OPS08K/97 , SA1MXX02P/97 , SA1MXX02K/97 , SA1OPS16K/97 , SA1VBE08K/97 , SA1ARA04K/97 , SA1ARA08K/97 , SA1VBE02K/97 , SA1VBE04K/97 . more less

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