Philips Support

My Philips HomeID App closed or crashed

Published on 16 October 2024
If you find your HomeID App is crashing frequently, try the following options one by one: 
1. Close and restart the HomeID App. 
2. Ensure you installed the latest version of the HomeID App. Check for updates in your App Store. 
3. Restart your phone.
4. Empty the cache of your phone (Settings / HomeID / Empty Cache)
5. As last option you can remove and reinstall the HomeID App.
If nothing from above worked, please reach out to your local Philips Customer Support.
 
Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.