2 year warranty
If the battery of your Philips groomer or hair clipper is running out more quickly than expected, we recommend:
Follow the steps detailed below in the order given. Between each step, check if the problem has been resolved.
Note: Hair that is thicker or denser than average requires more power to cut. This may require charging the product more regularly than expected.
The information on this page applies to the following models: BT1233/14, BT1214/15, QT4000/15. Click here to show more product numbers ›
Can I use my Philips groomer while connected to the power outlet?
What do the symbols on my Philips Groomer mean?
Why does my product take longer to charge than expected?
Where can I find the model or serial number of my Philips groomer or clipper?
Can I rinse my Philips Groomer with water?
How do I charge my Philips groomer, trimmer or clipper?
Why is there white grease inside my Philips groomer/trimmer/clipper?
How should I trim my beard with my Philips product?
How do I clean my Philips groomer?
Can I travel with my Philips grooming or beauty product?
How do I attach/detach an attachment of my Philips Groomer?
What can I use to charge my USB-charging Philips products?
Why is there no adapter provided with the product?
Other useful links
Need help with your product?
Looking for something else?
Discover all Philips Support options