1
Products

Get exactly the support you need
Looking for specific solutions for your product?

My TV channels are locked and a prompt to ENTER PIN appears on-screen

When TV LOCK is turned on in the TV menu, the prompt to enter the pin will appear on the screen each time when you turn on the TV.

Enter your pin code to view the channels. If you have forgotten the pin code, enter the universal code ‘8888'.

Follow these steps to turn off TV lock:

  1. Press the [Menu] button on the remote control to access the home menu
  2. Use the cursor buttons [Up][Down][Left][Right] to select [Setup] and press the [OK] button to confirm
  3. Press the cursor [Down] to select [Features]and press the cursor [Right]
  4. Press the cursor [Down] to select [TV lock] and press the cursor [Right]
  5. When the prompt ENTER PIN appears on the screen, enter your pin code
  6. If you have forgotten the pin code, enter the universal code ‘8888'
  7. select [Unlock] and press the [OK] button to confirm
  8. Press the [Back] button to exit the menu

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.