Philips Support

What should I do when Philips TV picture freezes when an Xbox-360 or PC is connected to the TV through the VGA connection?

Published on 2016-12-29

A software solution is available. Please contact the Philips Consumer Care centre for further assistance or to find more information related to this issue. Refer to the Consumer Support page for contact details.

Make sure you have the model number and the product number at hand when you call us. You find these numbers on the sticker at the back of your device.

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.