Philips Support

My Philips Stand Garment Steamer produces a croaking sound

Published on 18 April 2023
If your Philips Stand Garment Steamer produces a croaking sound, please find our troubleshooting advice below to solve this.
Note: The following does not apply to models GC62x, STE305x and STE1050

The appliance is not meant to be used horizontally. When the steamer head is being used horizontally, steam cannot come out of the steamer head smoothly and gets condensed in the steam hose. This might cause a croaking sound.
When the hose forms a U-shape, the condensation in it cannot flow back into the water tank. This can cause the head of the steamer to produce croaking sound. In this case, please lift the steamer head to straighten the hose vertically.

Did none of the above solutions solve the issue? Please contact us for further assistance.
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