Philips Support

The tray of my Philips HTS does not open

Published on 2017-02-28

If the tray door appears to be stuck, you can try performing the following:

  • Disconnect the power cord from the power outlet for a few minutes.
  • Reconnect the power cord and try to operate again as usual
  • Ensure that the interconnect cable between the subwoofer and main unit are connected
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