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Troubleshooting

My Philips Hi-Fi goes to Standby mode automatically

It is a designed mechanism of this Philips Hi-Fi system to switch to Standby mode automatically to prevent over-heating and possible damages due to the over-heating.

General ventilation advice

If the device switches to Standby mode automatically, please allow your device to cool down for around 15 minutes before switching it on again.

Make sure there is good ventilation for your device:

  • Avoid placing your device just next to a wall. Keep your device at around one-footstep-distance from the wall.
  • Avoid placing your device next to another electronic device. The electronic device may generate heat during operation, affecting ventilation of your device.

If you are still facing the issue, please contact our Consumer support in order to provide a solution.

The information on this page applies to the following models: FW-V787/21M , FWM570/21 , FWM779/21 , FWM390/21 , FWM399/21 , FW-D750/21M , FWM399/21M , FWM390/21M . more less

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