Philips Support

The tracks ripped on my Philips device are missing

Published on 2017-02-28

You may switch your Wi-Fi system to ECO Power Standby mode or disconnect it from the power supply just when the ripping process is completed. The CD rip process consists of various stages and these stages will take approximately 15 minutes to process the ripped data.

To avoid data missing we recommend:

  • Do not switch your Wi-Fi system to ECO Power Standby mode during or after rip process (at once)
  • Do not disconnect your Wi-Fi system from the power supply for at least 15 minutes after the rip process is completed
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